Effective Date: 4 September 2026

1. Delivery Method

VLE SUCCESS currently provides digital products only.

Our current product is the Action Plan PDF.

No physical goods are shipped.

2. Delivery Time

Following successful payment confirmation, the purchased digital product is intended to be made available immediately through the website.

3. No Shipping

As the product is digital, there is:

• no physical shipping;
• no courier delivery;
• no shipping charge;
• no physical delivery address requirement.

4. Delivery Failure

If payment has been successfully completed but the digital product is not delivered or cannot be accessed because of a technical issue, please contact us.

Email: care@vlesuccess.in
WhatsApp: +91 7800959794

We will verify the transaction and attempt to restore/provide access.

5. Customer Responsibility

Customers are responsible for:

• providing accurate information where required;
• maintaining internet access;
• using a compatible device/browser;
• keeping sufficient storage if downloading the PDF;
• protecting any access or download information provided to them.

6. Support

Customer support is available through WhatsApp and email during our working hours:

Monday to Friday, 10:00 AM to 4:00 PM

7. Delivery and Refund

Failure of delivery or access may qualify for support or refund consideration under our Refund & Cancellation Policy.